HR Advisory Services | Track HR Consultancy

HR Advisory

Experienced, knowledgeable and practical advice to help you commercially protect your business and manage your people issues properly.

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30+ Years

HR experience, locally & globally

90%+

Referral & repeat business

100%

Tailored to your business

Zero

Clients lost. Ever.

HR advisor at Track HR Consultancy meeting with a client

Overview

Practical HR advice you can act on.

Managing people in a business isn't always straightforward. Most business owners are doing their best, but it's often not until something goes wrong that you realise what's missing.

That's where Track HR steps in to help you. We work alongside you to make sure your business is set up properly and protected. Whether you're dealing with an issue right now or want to get things right before problems arise, we give you clear, practical advice you can act on straight away.

We keep things simple. No HR jargon, no unnecessary complexity - just honest guidance so you can make confident decisions for your business and your team. From contracts and policies to disputes, investigations and Fair Work matters, we guide you with data to help you make informed decisions with confidence.

And it's not just about fixing the issue in front of you. We help you put the right structures in place as well, so that you feel more in control as your business changes and grows.

What We Help With

Support across the full employee lifecycle.

We support you across the full employee lifecycle, from getting things set up properly to managing more complex issues when they arise.

Employment Agreements

Compliant contracts tailored to your business, your roles, and your industry - not generic templates.

HR Policies

Practical, easy-to-understand policies that set expectations and protect both you and your team.

Fair Work & Unfair Dismissal Claims

Guidance and representation to ensure you respond properly, reduce risk, and protect your position.

Fair Work General Protections Claims

Support through complex claims involving workplace rights, ensuring compliance and a strong response.

Employee Disputes & Investigations

We manage internal investigations professionally and fairly, giving you clarity and confidence in your decisions.

Redundancies

End-to-end support to ensure redundancies are handled correctly, fairly, and in line with legal requirements.

Payroll Audits

Review your payroll for compliance, identify risks, and ensure you're meeting award and legislative obligations.

Salary Benchmarking & Award Interpretation

Know you're paying correctly and competitively, with clear advice on awards, classifications, and market rates.

Construction business owner reviewing legal paperwork at an on-site desk

Case Study · Construction

Unfair Dismissal Claim - confidently defended.

A construction company was facing an unfair dismissal claim from a former employee who alleged the termination process was unjust and procedurally flawed. The business had limited documentation and was unsure how to respond to the Fair Work Commission.

The result? The matter was resolved without escalation to a formal hearing, risk exposure was significantly reduced, and the client gained a clearer understanding of compliant termination processes.

Construction Company · Victoria

Aged care administrator reviewing payroll documentation at a wooden desk

Case Study · Aged Care

Payroll Audit - one conversation, serious risk avoided.

An aged care provider came to us unsure if their payroll was compliant, particularly around penalty rates and overtime. We conducted a full payroll audit, identified key discrepancies, and guided them through the fixes.

The result? Improved accuracy, reduced risk, and confidence that everything is now aligned and compliant.

We thought we just needed a contract review. Within one conversation, TRACK HR uncovered gaps in our structure, fixed our documentation, and helped us avoid a serious employee issue.

Aged Care Provider · Victoria

Civil construction supervisor with tablet talking with a worker on site

Case Study · Civil Construction

Termination for Serious Misconduct - handled properly.

A civil construction company needed to terminate an employee for serious misconduct but was concerned about getting the process wrong and exposing the business to risk.

The result? The termination was handled lawfully and professionally, risk of claims was minimised, and management felt supported and confident throughout.

Civil Construction · NSW

Safety supervisor with clipboard inspecting manufacturing equipment

Case Study · Manufacturing

Workplace Incident - thorough investigation, stronger systems.

A manufacturing business experienced a serious workplace incident involving an employee, raising concerns around safety, compliance, and potential liability.

The result? A thorough and compliant investigation was completed, risks and gaps in processes were identified and addressed, and workplace safety procedures were improved.

Manufacturing Business · Australia

Two professionals reviewing spreadsheets on a laptop in a modern office

Case Study · Information Technology

Salary Benchmarking - the offers people say yes to.

An IT company was struggling to attract and retain senior executives and suspected their remuneration packages were not competitive within the market.

The result? Improved ability to attract high-quality candidates, increased retention of key executives, and a competitive, transparent remuneration framework aligned with market expectations.

IT Company · QLD

Pool service business owner reviewing employee paperwork at a desk

Case Study · Pool Industry

Long-Term Sick Leave - managed with care and compliance.

A business had an employee on extended sick leave with no clear return-to-work timeframe. The employer was unsure how to manage the situation legally while remaining fair and compliant.

The result? The situation was managed with care and compliance, legal risks were minimised, and the business was able to move forward with certainty.

Pool Industry · SA

View All Case Studies

Let's Talk

Solve your HR issue in one call.

You don’t need to have everything figured out before you reach out. We provide practical HR advice that helps you quickly understand your risks, options, and next steps. If something feels stressful or uncertain, let’s talk it through.

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Frequently Asked Questions

FAQs

What does HR advisory actually include?

HR advisory covers everything related to managing employees correctly and protecting your business. This includes employment contracts, HR policies, handling employee disputes, managing terminations, responding to Fair Work claims, payroll compliance, and general HR guidance. At Track HR, we provide practical, tailored advice so you know exactly what to do in each situation.

When should I speak to an HR advisor?

You should speak to an HR advisor as soon as something feels uncertain. This could be before hiring, when managing employee performance, dealing with a complaint, or considering termination. Getting advice early helps you avoid costly mistakes and ensures you follow the correct process from the start.

What happens if I get an unfair dismissal or Fair Work claim?

If you receive an unfair dismissal or Fair Work claim, it's important to respond quickly and correctly. We review your situation, prepare your response, and guide you through the process to reduce risk and protect your business. In many cases, getting the right advice early can prevent the matter from escalating further.