Role Clarity & Position Scoping
We help define the role properly so you're clear on what you actually need - before going to market.
Find the right people to fit your business, your team and the way you work, without the stress, guesswork, or wasted time.
Hiring the right person can feel harder than it should be. You don't just need someone with the right skills - you need someone who fits your business culture, works well with your team, and contributes to your success.
At Track HR, recruitment is a natural extension of the work we already do with our clients. Because we understand your business, your structure, and your expectations, we're in a strong position to help you find the right person - not just fill a role.
We focus on full-time and part-time office-based roles, working closely with you to make sure the process is straightforward, efficient, and gets the right result.
We don't do high-volume recruitment and definitely not a cookie-cutter approach. We know you and your business so we go about finding the ideal person with a considered process that helps you hire well.
From defining the role properly to onboarding the new hire - here's how we help you make recruitment a strength of your business.
We help define the role properly so you're clear on what you actually need - before going to market.
Advice on the best approach to attract the right candidates for your business and industry.
Targeted sourcing of suitable candidates for full-time and part-time office-based roles.
We filter candidates carefully so you only spend time with the right people.
Guidance on how to assess candidates and make confident hiring decisions.
Support through the offer process to ensure everything is set up correctly from the start.
A construction company was facing an unfair dismissal claim from a former employee who alleged the termination process was unjust and procedurally flawed. The business had limited documentation and was unsure how to respond to the Fair Work Commission.
The result? The matter was resolved without escalation to a formal hearing, risk exposure was significantly reduced, and the client gained a clearer understanding of compliant termination processes.
An aged care provider came to us unsure if their payroll was compliant, particularly around penalty rates and overtime. We conducted a full payroll audit, identified key discrepancies, and guided them through the fixes.
The result? Improved accuracy, reduced risk, and confidence that everything is now aligned and compliant.
We thought we just needed a contract review. Within one conversation, TRACK HR uncovered gaps in our structure, fixed our documentation, and helped us avoid a serious employee issue.
A civil construction company needed to terminate an employee for serious misconduct but was concerned about getting the process wrong and exposing the business to risk.
The result? The termination was handled lawfully and professionally, risk of claims was minimised, and management felt supported and confident throughout.
A manufacturing business experienced a serious workplace incident involving an employee, raising concerns around safety, compliance, and potential liability.
The result? A thorough and compliant investigation was completed, risks and gaps in processes were identified and addressed, and workplace safety procedures were improved.
An IT company was struggling to attract and retain senior executives and suspected their remuneration packages were not competitive within the market.
The result? Improved ability to attract high-quality candidates, increased retention of key executives, and a competitive, transparent remuneration framework aligned with market expectations.
A business had an employee on extended sick leave with no clear return-to-work timeframe. The employer was unsure how to manage the situation legally while remaining fair and compliant.
The result? The situation was managed with care and compliance, legal risks were minimised, and the business was able to move forward with certainty.
We provide recruitment support for full-time and part-time office-based roles. This includes helping you define the role, attract suitable candidates, shortlist applicants, and guide you through the hiring process. Because we already understand your business, we focus on finding the right fit, not just filling a position.
Unlike traditional recruitment agencies, we don't take a high-volume or transactional approach. Recruitment is an extension of our HR advisory service, which means we already understand your business, team, and structure. This allows us to find candidates who are a better long-term fit, not just available for the role.
It's best to get support early, before you advertise the role. We can help you clarify what you actually need, avoid common hiring mistakes, and position the role properly in the market. This leads to better candidates, a smoother process, and a more successful hire.
You don’t need to have everything figured out before you reach out. We help businesses hire the right people with practical, straightforward recruitment support. If you need to hire quickly and confidently, let’s talk it through.